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Shared inbox rules

Kareem Culbertson 0 Reputation points
2024-05-08T20:50:10.42+00:00

Hello,

If I create a rule for a shared inbox or office365 group, does that rule AFFECT ALL users who have access to that inbox/group?

Thanks

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Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Faery Fu-MSFT 17,381 Reputation points Microsoft Vendor
    2024-05-09T01:50:31.7066667+00:00

    Hi @Kareem Culbertson ，

    If you create a rule for a shared mailbox or Office 365 group, this rule will not affect all users who have access to that mailbox/group. This is because these rules are created under your account and are only effective for your account and will not affect other users.

    Hope this information is helpful!

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  2. Aleksej Skuza 16 Reputation points
    2024-05-21T12:01:12.29+00:00

    Yes it is. If you create a rule on Desktop App to move messaged from shared mailbox Inbox to another folder, when your Outlook is online message will be moved, and other users dont see that message in shared mailbox's Inbox folder.