Unable to delete contactFolder (getting ErrorCannotDeleteObject)

Question

Hello,

I'm trying to do a simple delete operation on the user contact folders.

It was working fine until last sunday (05/05/2024).

Since then, I keep getting the following error:

{
	...
	statusCode: 403,
	body: '{"code":"ErrorCannotDeleteObject","message":"Object cannot be deleted."}',
	...
}

I'm almost certain I have all the correct Read/Write permissions and that the ids I'm passing are valid.

Here is the method I use to delete the folder:

  public async deleteUserContactFolder(userId: UserIdentifier, contactFolderId: string)
  {
    return this._client.api(`/users/${userId}/contactFolders/${contactFolderId}`).delete();
  }

Thanks for your help

Answer 1

Hello Baptiste Martinet,

Thanks for reaching Microsoft!

I am able to replicate your issue.

I would recommend you raise a support case with Microsoft Graph, a Support Engineer will be able to look into this issue and assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

Hope this helps.

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