Share via

How do I get my Sandbox to be accessible if it wont load?

BL Smith-Bell 0 Reputation points
2024-05-10T17:26:49.62+00:00

I was able to do the first few exercises in the Sandbox but for the past 3 days, I haven't been able to start it. I verify my account, then get a black box that just says "Configuring Cloud Shell for sandbox access....". Stays like that indefinitely. And today when I tried again I see that I'm using 2 of 10 sandboxes but this is my first try today.

This question is related to the following Learning Module

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
1,032 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Abdul 1,715 Reputation points Microsoft Vendor
    2024-05-10T18:14:55.8366667+00:00

    Hi BL Smith,

    We appreciate your engagement through the Microsoft Q&A forum.

    We regret to learn about the challenges you're facing in accessing the sandbox.

    We've conducted multiple attempts from our end and successfully accessed the sandbox. We've attached a screenshot for your reference.

    User's image

    Meanwhile, please consider trying the troubleshooting steps outlined below for this issue:

    Step 1: Sign out from all tabs in your current browser and clear the cache files. Then, attempt to log in again using your Learn ID credentials.

    Step 2: Sign out from the current browser session and try logging in again using an incognito window or private browsing mode.

    Step 3: Switch to a different browser and attempt to log in again.

    Step 4: Log in with a new personal email account into the learning path using a completely new browser and verify.

    Troubleshooting common training issues in Microsoft Learn: https://learn.microsoft.com/en-us/training/support/troubleshooting

    If you are still running into issues, kindly attach the screenshots of the error you are getting. We will glad to assist you.

    If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

    Thank you.

    0 comments